Frequently Asked Questions
Everything you need to know about your Volcom order.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer free returns on all orders within 30 days of purchase. Items must be in their original condition with tags attached to qualify for a full refund.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit for your boardshorts or outerwear.
Are Volcom products covered by a warranty?
Yes, we offer a limited warranty on our outerwear and certain accessories against manufacturing defects. Please contact our support team with photos of the issue for assistance.